Terms & Conditions

(1)      Introduction

These terms of use govern your use of our website; by using our website, you agree to these terms of use in full. If you disagree with these terms of use or any part of these terms of use, you must not use our website.

Our website uses cookies. By using our website and agreeing to these terms of use, you consent to our use of cookies in accordance with the terms of our privacy policy.

Our website enables you book riding holidays, either guided or self-guided, for specified lengths of time in advertised locations as well as the option to purchase additional services from our website (the “Products”). You must be over the age of 18 years to use our website and purchase our Products.

(2)      Licence to use website

Unless otherwise stated, we or our licensors, own the intellectual property rights in the website and material on the website, including all Products, including but not limited to copyright and associated moral rights, trade marks, get-up, and unregistered rights, goodwill, know-how, software, database rights, and all other intellectual property rights. Subject to the licence below, all these intellectual property rights are exclusively reserved. Where the Products feature the intellectual property of third parties which we do not own this is clearly stated.

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms of use.

Without prior consent from us you must not:

(a)     reproduce material from this website (including republication on another website or other reproduction or communication of our Products without consent);

(b)     sell, rent or sub-license material or Products from the website;

(c)     communicate any material or Products from the website to the public;

(d)     reproduce, duplicate, copy or otherwise exploit material or Products on our website for a commercial purpose;

(e)     edit or otherwise modify any material or Products on the website;

(f)      redistribute material or Products from this website except for content specifically and expressly made available for redistribution; or

(g)     reproduce any intellectual property rights of third parties on our website without the consent of those parties.

(3)      Acceptable use

You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including, without limitation, scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent. You must not infringe the rights in any digital Products that are sold through our website.

You must not use our website to transmit or send unsolicited commercial communications.

You must not use our website for any purposes related to marketing, excluding Product reviews, without our express written consent.

(4)      Requesting Bookings through our Website

We permit you to request Bookings of our Products through the website or alternatively by telephone. You agree that you will only purchase our Products in the capacity of a non-commercial consumer unless otherwise approved by us first in writing. Your breach of this term shall entitle us to terminate your registration and any pending Bookings. All Bookings placed through our website shall only be fulfilled upon arrival in our absolute discretion.

All Bookings are subject to availability and cancellation without notice where this is due to events beyond our reasonable control (‘Force Majeure’), including but not limited to sickness or poor health of our animals or the animals of our suppliers, unsuitable weather, industrial action, labour shortage, other failure of our suppliers, natural disaster, transport disruption or failure, legislative or governmental intervention, or any other cause beyond our reasonable control. Where Bookings are cancelled due to Force Majeure you will be entitled to claim a refund for all affected Bookings.

Payment

You accept that it is possible that some Products may be incorrectly priced at the time of the Booking despite our efforts to avoid this. Where an error results in Products being offered for a lower price than the actual cost we will not be under an obligation to fulfil the Booking but may do so in our discretion. We will inform you as soon as possible where this is the case to give you the option of confirming the Booking.

All prices shown are in Pounds Sterling (£GBP) and include VAT. All payments must be made by bank transfer, cheque or Bitcoin.

When you place a Booking through us you will receive an acknowledgment email however this does not constitute an acceptance of the Booking. Our acceptance will be deemed on sending a confirmation email or, where applicable, upon dispatch of the Products to your specified address and separate Bookings will be accepted on subsequent dispatch of those Products or confirmation emails. Where applicable, ownership of the Products will pass to you when you have received the Products.

Deposits

The purchase of certain Products requires a deposit payment to confirm your Booking. Deposits are non-refundable under any circumstances and represent certain non-recoverable costs in connection with your preparing your Booking. The amount of the deposit is variable and dependent on the particulars of your Booking. The cost of the deposit will be specified prior to making your Booking.

Declarations and Acceptance of Risk

You confirm your understanding that certain Products involve an element of risk to be undertaken by the participants. All participants will be individually be required to sign declarations of acceptance of necessary risk involving animals and other applicable dangers. By purchasing our Products you accept that the failure of all participants to sign suitable waiver forms will invalidate your Booking and result in the loss of your non-refundable deposit.

(5)      Restricted access

Access to certain areas of our website is restricted. We reserve the right to restrict access to other areas of our website, or indeed our whole website, at our discretion.

If you choose to provide us with personal information you must ensure that this information is accurate in all material respects and must inform us immediately of any change to your personal information. Our Privacy Policy governs the treatment of your personal information.

(6)      User content

In these terms of use, “your content” means material (including, without limitation, text, images, audio material, video material and audio-visual material) that you submit to our website or company, for whatever purpose including photographs or videos that feature you.

You grant to us a worldwide, irrevocable, perpetual, non-exclusive, royalty-free licence to use, reproduce, adapt, publish, translate and distribute your content, to the extent that you are the owner of such content, in any existing or future media. You also grant to us the right to sub-license these rights and the right to bring an action for infringement of these rights.

You warrant and represent that your content will comply with these terms of use.

Your content must not be illegal or unlawful, must not infringe any third party’s legal rights and must not be capable of giving rise to legal action whether against you or us or a third party (in each case under any applicable law).

You must not submit any content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.

We reserve the right to edit or remove any material submitted to our website, or stored on our servers, or hosted or published upon our website.

Notwithstanding our rights under these terms of use in relation to your content, we do not undertake to monitor the submission of such content to, or the publication of such content on, our website.

(7)      Limited warranties

We do not warrant the completeness or accuracy of the information published on this website nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date. The website is provided on an ‘as is’ basis and we reserve the right to suspend the website and our provision of the Products at any time without notice.

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to this website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Where you partake in the Products you confirm that you are solely responsible for any actions or decisions made as a result of such use.

Where our website contains links to third party websites we make no representation in relation to the content contained on third party websites and you agree to use these websites at your own risk. We will not form part of any agreement or contract with any third party website you visit through our website.

 

(8)      Limitations and exclusions of liability

Nothing in these terms of use will: (a) limit or exclude our or your liability for death or personal injury resulting from negligence; (b) limit or exclude our or your liability for fraud or fraudulent misrepresentation; (c) limit any of our or your liabilities in any way that is not permitted under applicable law; or (d) exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this Section and elsewhere in these terms of use: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under these terms of use or in relation to the subject matter of these terms of use, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

We will not be liable to you in respect of any losses arising out of Force Majeure other than amounts paid to us in respect of your Bookings.

We will not be liable to you in respect of any emotional or mental distress in connection with partaking in our Products except to the extent that such damage is caused by our negligence.

We will not be liable to you in respect of any loss or corruption of any data, database or software.

To the maximum extent permitted, we will not be liable to you in respect of any special, indirect or consequential loss or damage.

(9)      Indemnity

You hereby indemnify us and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses (including, without limitation, legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our legal advisers) incurred or suffered by us on a full indemnity basis arising out of any breach by you of any provision of these terms of use, or arising out of any claim that you have breached any provision of these terms of use.

(10)    Breaches of these terms of use

Without prejudice to our other rights under these terms of use, if you breach these terms of use in any way, we may take such action as we deem appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

(11)    Variation

We may revise these terms of use from time to time. Revised terms of use will apply to the use of our website from the date of publication of the revised terms of use on our website.

(12)    Assignment

We may transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms of use without notifying you or obtaining your consent.

You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms of use.

(13)    Severability

If a provision of these terms of use is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

(14)    Exclusion of third party rights

These terms of use are for the benefit of you and us, and are not intended to benefit any third party or be enforceable by any third party. The exercise of our and your rights in relation to these terms of use is not subject to the consent of any third party.

(15)    Entire agreement

These terms of use, together with our privacy policy, constitute the entire agreement between you and us in relation to your use of our website and supersede all previous agreements in respect of your use of our website.

(16)    Law and jurisdiction

These terms of use will be governed by and construed in accordance with English law, and any disputes relating to these terms of use will be subject to the exclusive jurisdiction of the courts of England and Wales.

(17)    Our details

The full name of our company is Freerein Wales Ltd.

We are registered in England and Wales under Companies House registration number 6444900.Our registered address is Freerein Wales Ltd, Brooklands, Hay-on-Wye, Hereford, HR3 5AP.

If you have any concerns or complaints you can contact us by email at trails@freerein.co.uk.